Call center transcription
10 agents on calls for about 100 hours each a month is about 60,000 minutes of audio a month.
Every month I transcribe of audio.
AssemblyAI and Mistral Voxtral tie for cheapest, at $210.00 a month. Azure would cost 4.8 times as much.
Estimated monthly bill for 60,000 minutes, lowest first. 7 of 7 providers fit.
- 1AssemblyAIUniversal-3.5 Pro (pre-recorded), $0.21/hr$210.00 per monthLowest priceVisit AssemblyAI
Usage $210.00 Monthly total $210.00 Works out to $0.0035 per minute.
Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- 1Mistral VoxtralVoxtral Mini Transcribe 3, $0.0035/min$210.00 per monthLowest priceVisit Voxtral
Usage $210.00 Monthly total $210.00 Works out to $0.0035 per minute.
Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- 3ElevenLabsScribe v2 (and v2 Medical), $0.22/hr$220.00 per month+$10.00, 4.8% moreVisit ElevenLabs
Usage $220.00 Monthly total $220.00 Works out to $0.00367 per minute.
Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- 4DeepgramNova-3 (pre-recorded), $0.0043/min$258.00 per month+$48.00, 22.9% moreVisit Deepgram
Usage $258.00 Monthly total $258.00 Works out to $0.0043 per minute.
Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- 5OpenAIGPT Transcribe, $0.0045/min$270.00 per month+$60.00, 28.6% moreVisit OpenAI
Usage $270.00 Monthly total $270.00 Works out to $0.0045 per minute.
Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- 6Google CloudSpeech-to-Text V2 Standard (incl. Chirp), $0.016/min$960.00 per month+$750.00, 357.1% moreVisit Google Cloud
Usage $960.00 Monthly total $960.00 Works out to $0.016 per minute.
Tiers are graduated: each band of usage is billed at its own rate (reached: Up to 500000).
- 7AzureStandard real-time transcription, $1/hr$1,000.00 per month+$790.00, 376.2% moreVisit Azure
Usage $1,000.00 Monthly total $1,000.00 Works out to $0.0167 per minute.
Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- Prices updated 2026-10-23.
- Priced in the "Above 0" tier; every unit is billed at that tier's rate.
- Free-tier credits are not subtracted.
- How we calculate this
Some “Visit” links are affiliate links: the provider may pay us if you sign up. That never changes the order, which is set by price alone.
What to look at
- At this volume, tiers and volume discounts change the ranking, so check graduated and whole-volume pricing.
- Call recordings need speaker labels to separate agent from customer.
- Data residency and self-hosting can matter for regulated industries.
Frequently asked questions
- What does call center speech-to-text cost per month?
- The calculator is preset to 60,000 minutes a month, roughly ten full-time agents. Change the number to match your own call volume.
- Are volume discounts included?
- Published tiers are included. Private enterprise discounts are not public, so real quotes at this scale can be lower than the figures shown.